Frequently Asked Questions
What are DeVault Utility Jugs designed for?
DeVault Utility Jugs are designed for a variety of utility applications, including but not limited to water, industrial fluids, agricultural use, animal care, cleaning solutions, and dry goods storage.
Are DeVault Utility Jugs made in the USA?
Yes! DeVault Utility Jugs are proudly manufactured in Tulsa, Oklahoma by DeVault Enterprises, a family-operated American manufacturer.
What sizes are available?
We currently offer both 3-Gallon and 5-Gallon Utility Jugs, along with a variety of accessories including filler hoses, vent caps, hose benders, and replacement parts.
Do the jugs include a hose?
All jugs include a deluxe filler hose. You wouldn’t buy tennis shoes without laces- unlike some of our competitors, we provide the whole product.
How durable are DeVault Utility Jugs?
Our utility jugs are manufactured from heavy-duty, industrial-grade plastic designed to withstand demanding environments and repeated use.
Can I store water in my utility jug?
Customers use our jugs for a variety of water-related applications. However, customers are responsible for determining whether a product is suitable for their intended use and for following all applicable regulations and guidelines.
Are replacement parts available?
Yes. We offer replacement caps, hoses, hose benders, and other accessories for many of our utility jug products.
How quickly will my order ship?
Most orders ship within 1 business day from our facility in Tulsa, Oklahoma.
How long does delivery take?
Most orders are delivered within approximately 3 business days after shipment. Delivery times may vary based on carrier schedules, holidays, weather conditions, and destination.
Where do you ship from?
All orders ship from our manufacturing facility in Tulsa, Oklahoma.
How can I track my order?
Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your package's progress.
What is your return policy?
If you experience an issue with your order, please contact us promptly. Return eligibility and refund options may vary depending on the product and circumstances. Our team will work with you to find the best resolution.
Can I purchase wholesale or in bulk?
Yes. We work with distributors, retailers, dealers, and commercial customers throughout the United States. Please contact us for volume pricing and wholesale opportunities.
